If you change your mind after your container has been delivered and wish to cancel your subscription, you will need to contact us on 0300 1234 141 within 5 working days of its delivery.This is so that when we come to empty it, we know it belongs to a property with a valid subscription When you receive your container, it's a good idea to mark it with your house name/number and street.They will leave in your safe location and take a photo as proof if they deliver before 8.00 am or when you're not at home Our contractor will ask you for a signature if they deliver after 8.00 am and you are at home.Please provide a safe location when you place your order where your bin/bag can be left if is delivered before 8.00 am or when you aren’t at home.Your bin/bag will be delivered within 8 calendar days from receipt of your payment.Container prices for the 2022/23 subscription year starting from 1 April are shown below.Ĥ80mm x 380mm x 380mm with Velcro flap.This is a one off cost in your first year and then you can continue to use the bin/bag in subsequent years.You cannot purchase a container from elsewhere to use with this service.If you're subscribing to the collection service for the first time, you will also need to buy one of our brown bins or a reusable bag to put your garden waste in so we can collect it.The prices for the 2022/23 subscription year, which starts on 1 April, are shown below.In early February we start taking subscriptions for the new subscription year which starts on 1 April.As the subscription year ends in March, we stop accepting new applications at the end of December because there are only a few months left to run.So, if you sign up in June, you will only be charged for 10 months (for example, June to March inclusive). If you take out a subscription after April, you will only pay for the number of months left until the end of the subscription year.A subscription runs for a year from 1 April to 31 March.To receive garden waste collections you need to sign up for a subscription to the service.when we can accept a request for refund.They contain important information about: Please read our Terms and Conditions before signing up.Your bin/bag will be delivered within 8 calendar days.You'll need a separate subscription for each bin or bag you own, so if you have two bins you need two collection subscriptions.If you've already got one of our brown bins or bags and are renewing your annual subscription you only need to pay for the collection service.If you're subscribing for the first time, you need to buy one of our brown bins or reusable bags when you sign up.Businesses, including self-catering and holiday let properties, are not eligible to apply. This service is for domestic households only.You can use this fortnightly domestic garden waste collection service for things like:.
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